Shipping policy

Shipping Policy

Processing & Delivery Times

  • Merchandise:

    • US: 5–10 business days

    • International: 7–21 business days

  • Signed Books: 4–6 weeks

  • Special Edition Book Boxes: 4–6 weeks

  • Preorders: Ship on the estimated shipping date provided at purchase. Dates are subject to change.

📌 Merchandise is the only product we can ship internationally.

Book Signings & Events

  • Due to the digital nature of downloadable tickets, no shipping is necessary.

  • Be sure to download your tickets immediately after purchase.

International Shipping Restrictions

We ship worldwide except to the following countries:

  • Cuba, Falkland Islands, Iran, North Korea, Russia, Somalia, Sudan, Ukraine

Tracking Information

We provide full door-to-door tracking for the following 32 countries:
Australia, Austria, Belgium, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Greece, Hong Kong, Hungary, Ireland, Israel, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland.

For countries not listed above:

  • Tracking stops once the package is handed over to the destination country’s international carrier.

  • We do not receive further tracking updates or delivery confirmation for these shipments.

  • We are not liable for any lost or undelivered packages once they have been transferred to the international carrier.